McDonald Army Health Center is operating under HPCON CHARLIE. Access and exit points to the health center have been reduced to the main entrance and pharmacy entrance during this condition.  

It's All About Health

Mission:  At McDonald Army Health Center, we are committed to enhancing Soldier readiness and providing patient-centered, safe, high-quality, collaborative healthcare to those we serve in the Tidewater Community.

"Readiness starts with us - Medicine in Motion"


Vision:  McDonald Army Health Center leads the evolution of healthcare in the Tidewater Community by sustaining readiness through the provision of preventative, timely, and accessible patient-centered care.

End State:  McDonald Army Health Center is known as the premier patient centered, highly reliable, health readiness organization consisting of inspired Soldiers, Civilians, and leaders who are ready for any mission, any time, and are renowned for their unwavering character, competence, and commitment to our team---a team that takes care of patients and one another, is strengthened by our Families, and is a superb partner with our community teammates.


COVID-19: Updates to JBLE Public Health Emergency Guidelines

| Joint Base Langley-Eustis | July 8, 2020

Joint Base Langley-Eustis, Va. —

JBLE Installation Commander Update:

To All Members and Families of Team JBLE,

On June 18th, I amended the JBLE Restrictions to Movement and Base Access Orders to reflect optimism that the spread of COVID-19 was slowing in the JBLE community. Unfortunately, since my amendment, positive cases across Langley and Eustis have increased, with a concerning uptick within the last week. These increased positive cases have been realized not only in our Active Duty personnel, but dependents and retiree population as well.

As a result we must stay the course and continue our measured approach to fight COVID-19 which threatens our personnel and combat readiness. I have consulted with Senior Leaders across JBLE and there will be no changes to base access and restriction of movement orders on July 1 as we anticipated and hoped for. My Public Health Emergency Team will continue to evaluate measures and provide recommendations on a weekly basis. We will continue to closely monitor local area conditions and will only make changes that are in the best interest of Joint Base Langley-Eustis. Your safety is not only paramount, but so is our ability to answer our Nation’s call.

I know this is not the news anyone wants to hear, especially before a holiday weekend. But the alarming updates from others areas of the nation demonstrate that the threat of COVID-19 is real, and it continues to spread rapidly in places that have reopened. We cannot allow a further surge in cases in our community or on the installation. Our mission is simply too important. We have a duty to uphold and are not strangers to sacrifice. Last week, the DoD saw a 20% increase in cases across the services, proving this virus is changing by the day and affecting people of all ages. Thank you for your trust and patience and I implore you to adhere to all Public Health guidance and safety protocols, and stay at home when possible.


Col Ross

All JBLE Orders and Renewals can be found under Official Guidance at:




Privacy Practices



Sexual Assault Support

DoD Safe Helpline 1-877-995-5247 
Fort Eustis SARC 757-268-8967


Military Crisis Line

1-800-273-8255 (TALK)
PRESS "1" for the Military Crisis Line




 McDonald Army Health Center is Joint Commission Accredited



In an effort to be as transparent as possible, McDonald Army Health Center, in coordination with the Military Health System, is voluntarily making several quality and safety measures public. For civilian healthcare systems, participation is voluntary. Therefore you might not be able to find the same measures published by your local civilian facilities.



Joint Commission/Patient Safety

All concerns regarding patient safety, quality of care and services can be addressed by contacting the McDonald Army Health Center Patient Safety   Manager at 757-314-7739 or 314-7523.  If you feel your concerns are not being addressed by McDonald Army Health Center leaders, you are welcome to contact The Joint Commission via:

FAX # 630-792-5636

Mailing Address: 
Division of Accreditation Operation      
Office of Quality Monitoring the Joint   Commission
One Renaissance Boulevard Oakbrook Terrace, IL 60181
JBLE-Eustis Department of Public Health

Download an read the JBLE-Eustis Community Health Assessment, we welcome your feedback!

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