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Urgent Care Centers
 
As of Jan. 1, 2018, most TRICARE Prime enrollees no longer need a referral for urgent care visits and point-of-service charges no longer apply for urgent care claims. This change replaces the previous policy, which waived referrals for the first two urgent care visits per year. Active duty service members (ADSMs) should continue to visit military hospitals and clinics for care. ADSMs enrolled in TRICARE Prime Remote who don’t live near a military hospital or clinic don’t need a referral when seeking an urgent care visit.
Urgent care is care you need for a non-emergency illness or injury requiring treatment within 24 hours. Examples of urgent care conditions include a sprain, rising temperature or sore throat. It isn’t an emergency and doesn’t threaten life, limb or eyesight.
If you’re unsure whether to seek urgent care, call the 24/7 Nurse Advice Line at 1-800-TRICARE (874-2273)—Option 1. You can speak with a registered nurse who can answer your questions and give advice. The nurse can also assist you with finding a provider and scheduling an appointment.
If you need care after hours, while traveling, or if your primary care manager is unavailable, urgent care is a great option. Contact your regional contractor to help you find an appropriate urgent care facility or provider. You may also use the TRICARE provider search tool.
Any TRICARE Overseas Program Prime enrollees requiring urgent care while on temporary duty or on leave status in the 50 United States and the District of Columbia, may access urgent care without a referral or an authorization. However, the ADSMs must follow up with their primary care manager in accordance with applicable DoD and Service regulations concerning ADSM care outside military hospitals and clinics.
This is your benefit. Learn more about TRICARE changes and take command of your health.
USAF Hospital Langley is not an Urgent Care facility but has emergency care services that are provided for Active Duty service members and their family members, Veterans and Retirees in case of an emergency. Please remember to call 911 if you can not get to an emergency room immediately.USAF Hospital Langley is not an Urgent Care facility but has emergency care services that are provided for Active Duty service members and their family members, Veterans and Retirees in case of an emergency. Please remember to call 911 if you can not get to an emergency room immediately.**
 
A. Patient First, 611 Denbigh Blvd
Newport News, VA 23608 (757) 283-8300
B. MD Express, 12997 Warwick Blvd Newport News, VA 23602 (757) 369-9446
C. In & Out Express, 704 Thimble Shoals Blvd, Ste 200 Newport News, VA 23606 (757) 240-5580
D. Med Point Urgent Care, 730 Thimble Shoals Blvd Newport News, VA 23606 (757) 223-5700
E. MD Express, 3321 W Mercury Blvd Hampton, VA 23666 (757) 224-0056
F. Patient First , 2304 Mercury Blvd Hampton, VA 23666 (757) 951-1579
G. * USAF Hospital Langley, 77 Nealy Avenue Langley Air Force Base, VA 23665 (757) 225-7630 
H. MD Express, 4740 George Wash. Mem. Hwy Yorktown, VA 23692 (757) 890-6339
I. MD Express 120 Monticello Ave Williamsburg, VA 23185 (757) 564-3627
J. Sentara Newtown Urgent Care, 4374 New Town Ave Williamsburg, VA 23188 (757) 259-1900
K. Riverside Urgent Care, 2246 George Wash. Mem. Hwy Gloucester, VA 23072 (804) 684-5565

 

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(See legend for locations and contact information)