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Patient Relations


 1st Floor, Room K10

  The Patient Advocate serves as a liaison between patients and their families, and the Medical Treatment Facilities’ Command and Staff members by providing an effective two-way channel of communication.  As your advocate, I will assist you or members of your family in seeking; solutions to problems; misunderstandings; voice concerns; get timely and relevant information; and/or offer compliments and suggestions.  Many of your concerns are best resolved in the area where you are receiving services or treatment.  I recommend that you ask to speak to the Noncommissioned Officer In Charge (NCOIC), Officer in Charge (OIC) or Head Nurse initially, prior to coming to Patient Advocate in order to expedite a solution to your concern.  If you do not get resolution or we are not able to meet your needs, I am available to provide further assistance.

Contact Information​​
Phone: 757-314-7855
1-800-304-9863 ext. 47855
Hours: M-Th: 7:30 a.m. - 4:30 p.m.
Location: 576 Jefferson Ave
Ft. Eustis, VA 23604