1. All services at MCAHC to include ancillary services (pharmacy,
laboratory, and radiology) will be closed for the observance of Memorial Day on Monday 30 May 2016. Services will resume on Tuesday 31 May 2016. In the event of an emergency (loss of life, limb, sight), dial 911 or report to
the closest emergency room.
2. To schedule an appointment, please login to TRICARE Online https://www.tricareonline.com/portal/page/portal/TricareOnline/Portal
or call the Hampton Roads Appointment Center at 1-866-645-4584.
3. To speak to a nurse for health advice call the Nurse Advice Line 24 hours a day, 7 days a week at 1-800-874-2273, Option 1.
All TRICARE Prime Beneficiaries MUST have authorization BEFORE seeking treatment at an Urgent Care Center (UCC).
4. To obtain Authorization during regular duty hours you must contact your Primary Care Manager (PCM). After duty hours, during closures and holidays call 1-800-874-2273 , Option 1 to be connected to the Nurse Advice Line (NAL).